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Dynamics 365 Enterprise AI Architect – Lead CCaaS & AI
Job in
Joliet, Will County, Illinois, 60432, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Systems Engineer
Job Description & How to Apply Below
Jobtailor seeks an senior enterprise/solutions architect to lead end-to-end architecture for a Microsoft-based customer engagement and CCaaS platform in the United States. You will define target-state architecture across sales, service, channels, and data, and govern through principles, patterns, and guardrails.
The role requires deep Dynamics 365 CE expertise, Omnichannel/CCaaS experience, and hands-on Power Platform usage to deliver AI-enabled, integrated solutions at scale.
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