IT Project Manager

Responsibilities

• Take primary responsibility for IT projects from initiation through implementation and operational handoff, with accountability for successful delivery.
• Own project scoping, task definition, sequencing, and dependency tracking with guidance from IT leadership as needed.
• Track milestones, risks, and issues; proactively address delivery challenges and escape when appropriate to keep projects on schedule.
• Ensure assigned projects meet agreed‑upon scope, schedule, and quality expectations.
• Serve as the day‑to‑day IT project contact for internal stakeholders and business teams.
• Participate in requirements gathering and discovery discussions to understand business needs and implementation requirements.
• Communicate project status, risks, and next steps clearly and consistently to project stakeholders.
• Coordinate delivery efforts across internal IT functions including Infrastructure, Operations, Cybersecurity, Expert Solutions, and Asset Management.
• Partner with Legal, HR, Workplace Services, and other departments to support successful project execution.
• Coordinate with vendors, service providers, and external partners to support project timelines and deliverables.
• Maintain accurate and up‑to‑date project documentation throughout the project lifecycle.
• Support effective handoff to operations and support teams at project completion.
• Contribute to lessons learned and continuous improvement efforts within the PMO.

• Bachelor’s degree in Information Technology, Business, or a related field, or equivalent professional or military experience.
• 4–7 years of experience delivering and supporting IT projects across the full project life cycle with delivery ownership.
• Experience coordinating and driving work across multiple technical teams and stakeholders to deliver IT solutions.
• Familiarity with enterprise IT environments, cloud computing and storage, infrastructure concepts, Azure, AWS, Microsoft Security Stack, Service Now, Snowflake, etc.
• Experience using project management tools, including MS Project, , and Smartsheet.
• Strong organizational, communication, and problem‑solving skills with a focus on execution and follow‑through.
• Ability to manage competing priorities in a fast‑paced, evolving environment.
• Willingness to travel up to 50%, including domestic and international travel.
• Hands‑on exposure to IT implementations.