Client Support Specialist

Dub Bot Support Team Members Have The Following Qualifications

• Strong background in web development and HTML/CSS/ARIA best practices.
• Strong understanding of website accessibility guidelines and techniques.
• Self‑learner who is able to research and find reputable best‑practice documentation.
• Able to explain technical concepts to less technical users who want to learn more.
• Able to create custom, detailed documentation: written, screenshots and quick video screen captures.
• Outgoing personality that comes across during video calls and chat. The expectation is that the person will be helping to foster our relationships with our amazing user base.
• Strong organizational skills.
• Added plus if you have regex and/or XPath experience, but not required.
• Generally, someone who isn't afraid to just hop in and make a difference where they see an opening!

Based out of Decatur, Georgia, Dub Bot supports clients across multiple time zones and would, therefore, be open to full‑time remote candidates.

• Competitive salary
• Be a part of a fun and growing company
• Healthcare and a generous vacation policy
• Year‑round, we strive to have a fulfilling work‑life balance

Want to connect?

If you think Dub Bot is the place for you, email  with your resume and a quick summary of what makes you a great addition to the Dub Bot team!