Senior Workday Manager

• Lead the overall strategy, governance, administration, and continuous improvement of the Workday platform across global business functions
• Serve as the senior Workday subject matter expert and primary point of escalation for complex system, process, integration, reporting, and security matters
• Oversee, mentor, and provide day-to-day direction to the India-based Workday team, ensuring high-quality support, timely delivery, and alignment with global priorities
• Establish clear operating processes, service expectations, documentation standards, and performance metrics for the Workday support team
• Partner with HR, Finance, IT, Payroll, Legal, Compliance, and business leaders to identify system needs, prioritize enhancements, and deliver scalable solutions
• Lead Workday roadmap planning, including module optimization, new functionality adoption, process automation, and long-term platform strategy
• Manage major Workday projects, enhancements, implementations, integrations, and module rollouts from discovery and requirements gathering through testing, deployment, and post-launch stabilization
• Own Workday release management, including reviewing new features, assessing business impact, coordinating regression testing, communicating changes, and implementing relevant functionality
• Provide governance over Workday business processes, security roles, organizations, calculated fields, reports, dashboards, integrations, and data structures
• Ensure strong data integrity, system controls, privacy compliance, audit readiness, and alignment with internal governance standards
• Drive process improvement by identifying opportunities to simplify workflows, reduce manual effort, improve reporting, and enhance the employee and manager experience
• Collaborate with internal teams and external partners to troubleshoot complex issues, resolve escalations, and ensure system reliability
• Lead stakeholder communication, change management, training, and adoption efforts related to Workday enhancements and process changes
• Manage vendor, consultant, and Workday support relationships as needed
• Develop and maintain executive-level reporting on Workday initiatives, system performance, support trends, project status, and risk areas.

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, Finance, or a related field; equivalent experience may be considered
• 8+ years of progressive Workday experience, including hands-on configuration, administration, governance, and optimization
• 4+ years of experience leading Workday projects, platform strategy, or cross-functional system initiatives
• 2+ years of experience managing, mentoring, or directing Workday analysts, administrators, offshore teams, vendors, or implementation partners
• Deep knowledge of Workday business processes, security, reporting, calculated fields, integrations, release management, and system governance
• Experience supporting multiple Workday modules such as HCM, Compensation, Benefits, Payroll, Time Tracking, Absence, Financials, or Reporting
• Demonstrated ability to lead global or regional support models, including offshore or distributed teams
• Strong understanding of HR, payroll, finance, compliance, and data governance processes
• Proven ability to engage senior stakeholders, influence decision-making, manage competing priorities, and translate business needs into scalable Workday solutions
• Excellent project management, analytical, problem-solving, and communication skills
• Strong documentation, testing, change management, and user adoption experience
• Ability to operate both strategically and hands-on in a fast-paced, complex environment.

Demonstrates extensive expertise in Workday platform governance, administration, and optimization, with a strong focus on project management and stakeholder engagement. Capable of leading cross-functional teams and driving process improvements while ensuring compliance and data integrity.