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Help Desk Technician: IT Support & On-Call
Job in
Joliet, Will County, Illinois, 60432, USA
Listed on 2026-08-20
Listing for:
6AM City, LLC
Per diem
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Advanced Intelligence Engineering, a Wheaton, IL-based Managed Services IT provider, seeks a Help Desk Technician to deliver first-tier support via phone, email, and remote access. You will triage tickets, configure devices, and assist with onboarding for new clients in a fast-paced environment.
Responsibilities include on-call duties, incident tracking, and collaboration with engineers to resolve issues and document procedures. Travel to client sites around Chicago may be required.
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