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Customer Service Manager: Lead Teams & Growth (Bonus
Job in
Joliet, Will County, Illinois, 60432, USA
Listed on 2026-08-11
Listing for:
US Foods
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
US Foods is seeking a senior customer contact leader to supervise daily operations, drive performance against KPIs, and build a high-performing team. The role focuses on improving customer satisfaction, coaching staff, and coordinating with Sales, Replenishment, and Operations to support service excellence across locations.
The role includes overseeing scheduling, capacity planning, and process improvements, with visibility into 10-15 direct reports and potential travel for training.
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