Quality Assurance Technician

Job Summary

Cresco Labs is seeking a Quality Assurance (QA) Technician to join our manufacturing team in our facility. As a QA Technician, you will assist with quality‑related activities at the facility associated with incoming inspection, start‑up verification, in‑process verifications & checks, and sampling and inspection of finished products. Product families include cannabis flower, cannabis oil, manufacturing infused products (vape pens/cartridges), and food products (gummies).

This position will help ensure products are produced to meet all specifications and brand consistency. The candidate will also assist in identifying potential quality risks and work with operations personnel to develop improvement opportunities.

Schedule:

Monday – Friday, 3:30 pm – 12:00 am.

• Performs incoming inspections.
• Performs finished product sampling and inspection.
• Performs equipment and product line clearances before processing/production runs including but not limited to cleaning and sanitation verification, metal detector checks, and balance checks.
• Performs regulatory label review and approval prior to start‑up.
• Performs in‑process verifications to ensure product weights, correct labeling & packaging for transfer.
• Performs in‑process ANSI inspections.
• Performs verifications on finished product including but not limited to metal detection checks, label review, and record review.
• Assists in customer complaints and product investigations, helping to assess risk, identify root cause and quarantine product.
• Inspects packaged orders to ensure correct content and quantities, as deemed necessary.
• Reviews in‑process batch documentation to ensure real‑time compliance to product specifications, good documentation practices and written policies/procedures.
• Monitors compliance to established Good Manufacturing Practice (GMP) guidance.
• Reviews product quality standards and specifications to ensure they are available during production runs.
• Completes all required trainings on time.
• Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines.
• Other duties as assigned.

• Prior experience in a highly regulated industry (healthcare, medical devices, pharmaceutical, consumer packaged goods (food), FDA, HACCP, or SQ).
• Prior experience in Quality Assurance or Quality Control function desired.
• Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA desired.
• Ability to follow written procedures and monitor others for adherence to written procedures.
• Ability to create or update written procedures with site operations personnel, as needed.
• Strong written and verbal communication skills.
• Detail‑oriented.
• Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement solutions.

Cresco Labs offers a robust benefits package that may include medical, dental, and vision insurance; a 401(k)-match program; FSA/HSA programs; LTD/STD options; life insurance and AD&D; paid holidays and paid time off; annual discretionary bonuses; stock options; and an employee discount program. Eligibility varies by full‑time or part‑time status, location, and position.

$19 - $19 USD

• Must be 21 years of age or older to apply.
• Must comply with all legal or company regulations for working in the industry.
• The company does not offer employment‑based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.