Casino Cage Cashier - Part Time; Harrah's Joliet

Overview

As a Cage Cashier, you’ll be the friendly face guests rely on for fast, accurate, and welcoming service throughout their gaming experience. In this high‑energy role, you’ll handle a variety of cashiering transactions while keeping a positive attitude and staying knowledgeable about promotions and property offerings. If you enjoy working in a lively environment, connecting with guests, and delivering exceptional service, this position puts you right at the heart of the action.

• Must be 21 years of age or older.

• High school diploma or equivalent required.

• Excellent customer service skills with a friendly, upbeat attitude.

• Strong attention to detail and accuracy.

• Basic math skills and the ability to count large sums of currency quickly and correctly.

• Prior cash‑handling or high‑volume cashiering experience preferred.

• Ability to work any shift, including nights, weekends, and holidays.

• Well‑groomed, professional appearance.

• Ability to multitask and stay composed in a fast‑paced, high‑pressure environment.

• Ability to acknowledge, greet, and converse in English with guests; respond to verbal and visual cues.

• Must adhere to safety, regulatory, departmental, and company policies.

• Ability to lift up to 50 lbs. and perform frequent bending, twisting, kneeling, and reaching.

• Manual dexterity to handle currency, chips, coins, and operate equipment such as calculators, scanners, currency counters, and coin sorters.

• Ability to distinguish chip colors and identify valid vs. counterfeit currency.

• Proficiency with computers and adding machines.

• Awareness of MTL/MIL/CTRC‑N activity and ability to report concerns to supervisors.

• Provide fast, friendly, and accurate cashiering services to guests and team members.

• Redeem chips, fast‑cash tickets, coupons, and process jackpots.

• Handle check cashing, credit card advances, POS debits, and various cashiering transactions.

• Prepare, issue, and collect departmental banks and maintain accountability for assigned funds.

• Open, operate, and close an assigned cashier window each shift.

• Maintain a clean, organized, and fully stocked work area.

• Accurately complete required paperwork and documentation.

• Answer guest questions and provide helpful, knowledgeable service.

• Work closely with other departments to support property and departmental goals.

• Follow all state regulations, company policies, and Cage procedures.

• Maintain awareness of MTL/MIL/CTRC‑N activity and report concerns to supervisors.

• Operate equipment such as currency counters, coin sorters, encoders, scanners, and calculators.

• Demonstrate professionalism, composure, and strong customer service in a fast‑paced environment.

• Serve as a role model and represent Harrah’s with pride and integrity.