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Service Captain, Louis Joliet
Job in
Joliet, Will County, Illinois, 60431, USA
Listed on 2026-07-22
Listing for:
Macy's Inc.
Full Time
position Listed on 2026-07-22
Job specializations:
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Macy's Inc.
- 3340 Mall Loop Drive - Responsibilities:
Ensure high-level of customer service through problem-solving and customer-focused resolutions;
Lead colleagues in the execution and completion of assigned tasks;
Perform store opening and closing procedures, including accessing the alarm system and settling the registers;
Educate colleagues on point of sale technology, radio frequency equipment, and applications used to assist in fulfillment of customer orders;
Promote Macy's mobile app and By Online Pickup in Store / Curbside services
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