Mi Vape Co Retail Sales Associate

SALES ASSOCIATE

MI VAPE CO. | Multiple Locations – Joliet / Shorewood / Plainfield Area, IL

MI VAPE Co., operated by Jirjees Management Inc., is a growing brick-and-mortar retail company specializing in vape, smoke, and glass products with multiple locations across the Joliet metro area. With a dedicated team of over 40 members, we are actively scaling operations while implementing refined SOPs and leveraging modern retail management systems—including scheduling platforms, payroll tools, team communication applications, productivity suites, and point-of-sale systems to drive efficiency, consistency, and professional performance across every store.

We believe in building a high-performance culture where every team member has a clear path for growth. Our structured performance review process (conducted every six months, with dedicated promotion and compensation discussions annually) creates a genuine ladder of success for those who demonstrate ownership, reliability, and consistent value delivery.

This is more than a sales role—it is an entry point into a scaling organization that invests in its people. We are looking for experienced retail professionals who want stability, predictable schedules, ongoing skill development, and the chance to advance as we open new locations and optimize existing ones. High performers can expect opportunities to lead shifts, take on additional responsibilities, and move into supervisory or management tracks through demonstrated results and our formal review process.

As a Sales Associate at MI VAPE Co., you will be the face of our stores—delivering legendary customer service in a safe, friendly, and professional environment. You will handle sales of age-restricted products, maintain strict compliance with Illinois tobacco and alternative nicotine laws, support daily store operations, and contribute to a collaborative team culture. This role requires prior hands‑on experience in smoke shops, vape shops, or dispensaries and a commitment to excellence in every interaction.

Legendary Customer Service: Greet every client warmly, listen carefully to understand their needs, and provide knowledgeable, helpful recommendations on vapes, glass, accessories, and related products without high‑pressure tactics.

Strict Compliance & : Verify valid photo  every sale of tobacco, vapes, or alternative nicotine products. Refuse sales to anyone under 21 or without proper  policy is non‑negotiable and violations result in immediate termination.

Accurate Transactions & Cash Handling: Process sales efficiently on the POS system, maintain accurate cash drawers, and follow all cash‑handling and reconciliation procedures.

Store Operations & Merchandising: Maintain a clean, organized, and well‑stocked sales floor. Assist with receiving, stocking, inventory counts, and visual merchandising according to company SOPs.

Team Collaboration & Communication: Work seamlessly with coworkers across shifts and locations. Use our team communication tools for real‑time updates, document processes in our productivity systems, and support team productivity without creating distractions.

Ownership & Continuous Improvement: Take full responsibility for your role and outcomes. Follow established SOPs while suggesting practical improvements. Learn from feedback and mistakes, and contribute ideas that help the store and company scale successfully.

Tool Proficiency: Clock in/out accurately using our timekeeping system, respond promptly to team communications during shifts, and use company systems for daily logs and task management.

Prior

Experience:

Ideally, 2–3 years of hands‑on experience working in a…