Loan Officer

Employment Type

Full-Time, On-site

$22.64-$27.17 per hour with an incentive opportunity based on individual performance.

• Health & Wellness
  • Medical, dental, and vision insurance to keep you and your family healthy.
• Financial Peace of Mind
  • 401(k) with company match, life insurance, and disability coverage.
• Time Off
  • Generous paid time off (PTO), paid holidays, and paid parental leave.
• Professional Growth
  • Learning and development programs, plus tuition reimbursement to support your career journey.
• Additional Perks
  • Free Telemedicine
  • Employee Assistance Program (EAP)
  • Wellness initiatives
  • Paid Community Action Volunteer Hours
  • Parental Leave and Tuition Reimbursement are available after one year of service.

Advia offers a bilingual premium for this role. Proficiency testing is required, with a specific need for Spanish language proficiency.

Proactively identify financial solutions for our members by interacting with customers in person and through proactive phone calls. Provide outstanding service to both internal and external members while demonstrating the credit union’s core values of integrity, progress, relationships, and people-centered service.

• Interview existing and potential members in person and by phone, explaining specific services, products, and policies. Identify members’ needs and cross‑sell Credit Union services and products in a professional manner, meeting Credit Union standards, including outbound call expectations pertaining to CRM and other call list leads.
• Counsel members regarding money management and financial matters, including communicating loan denials, explaining decisions, and providing direction for future consideration.
• Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.
• Build and maintain a book of business to improve present, past, and future member relationships. Proactively build and manage a pipeline that drives progress for members’ financial well‑being.
• Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.
• Cross‑sell electronic services and assist members in setting up electronic services enrollment and understanding the e‑statement process.
• Ensure that the Credit Union’s quality and professional reputation is projected and maintained. Stay informed regarding policy and procedure updates as well as local and national banking and lending trends.

• Experience working in an environment with individual and team goals preferred.
• Strong interpersonal skills. Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization.

We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer.