Moose Knuckles Moose Knuckles-Part Time Sales Associate

Job Description

Moose Knuckles is looking for a Part‑time sales associate to join our crew. Service for us is about being authentic, irreverent and honest. You have luxury experience and know the importance of quality craftsmanship, product knowledge, outreach, and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.

• Selling, client‑elling, and providing a memorable experience to each customer.
• Engaging in conversation in a genuine manner.
• Providing relevant and detailed product knowledge in each customer interaction.
• Completing large transactions with high level of attention to detail.
• Taking customer information for follow‑up and email blasts.
• Keeping the store clean and maintaining strong visual standards.
• Understanding the importance of diversity and inclusion and how it plays a role in our day‑to‑day interactions with each other and with customers.
• Following the rules; understanding and complying with all company policy, procedures and operations.

• Preferred mid‑luxury or luxury experience.
• You call your most valued customers when there is something they'd love.
• You know all the key performance points around our jackets and deliver them with charm.
• You know how to elevate an experience for everyone that walks in our door.
• You always drop what you're doing when customers walk in, offer water, a smile and a joke.
• You are honest with the customer.
• You know teamwork makes the dream work.
• You're not afraid of losing a sale if your co-worker can sell it better.
• You know if you can lean, you can clean, and nobody needs to tell you to get a move on.