Loan Sales Specialist

Loan Sales Specialist

Centralia, IL (On site)

Base salary range: $18.00 to $22.00 per hour. Eligible for competitive additional compensation based on performance.

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal‑oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

• High School Diploma or GED

• Sales, Collections or Customer Service experience
• Bilingual – Spanish

Monday – Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.

• Paid time off for volunteer hours and family backup care
• Comprehensive coverage including access to Talkspace and Hinge for on‑demand physical therapy
• Financial wellness benefits: 401(k) with match, ESPP, tuition reimbursement, subscription cancellation tools
• Health and wellness options: medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Paid vacation (15 days per year, prorated), paid sick leave (as per state/local ordinance, prorated), 11 paid holidays (4 floating holidays), paid volunteer time (3 days per year)

One Main Financial is the leader in offering non‑prime customers responsible access to credit, dedicated to improving the financial well‑being of hardworking Americans. Since 1912, we have helped people borrow for debt consolidation, home repairs, medical procedures, and more. We meet customers where they want to be — in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work.