Key Account Manager​/SR Key Account Manager - Swine - Illinois​/Indiana​/Michigan

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance.

Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The BIAH Key Account Manager (KAM)/SR Key Account Manager (SR KAM) participates in a team-selling environment, providing the selected strategic/key Customers with a primary point of contact within BIAH. In this capacity, the KAM/SR KAM will assume the ‘quarterbacking’ role for their assigned strategic accounts and through extensive collaboration and communication with assigned PSV/KAV(s) and/or other support teams, drive the identification and qualification of opportunities, executing an agreed to account strategy while generating sales and services revenue growth.

The KAM/SR KAM builds sustainable, Customer valued relationships which will be measured by their overall satisfaction with BIAH as a valued supplier, increased sales revenue levels, account profitability and ability to use as a third-party reference.

• Leads or participates in special projects as required by Company (i.e., mentoring, training, leadership of projects).
• Performs all Company business in accordance with all regulations (e.g., EEO, FDA, etc.) and Company policy and procedures.
• Immediately reports noted/observed violations to management.
• Demonstrates high ethical and professional standards with all business contacts to maintain BIAH's excellent reputation within the animal health community and internally.

• Implements and executes effective sales and services strategies to ensure maximum share of the assigned strategic/key account’s spending on BIAH and comparable products and services.
• Proactively works with PSV/KAV(s) and other support team members to develop account plans and execution of field activities that grow/defend BIAH business position.
• Builds strong Customer references by consistently setting realistic expectations early in the designed approach and meeting or exceeding those expectations through successful execution of BIAH’s Key Account Management Business Model.
• Develops an extensive knowledge base of all assigned strategic/key accounts, including their business profile, key players, competition, business processes, culture, technology footprint, compelling events, political environment and strategies.
• Builds a Strategic Customer Business Plan (SCBP) for each assigned strategic/key account, keeping it up to date on an ongoing basis and sharing its content with all Strategic/Key Account team members and management as applicable.
• Within each strategic/key account, seeks to expand and strengthen BIAH’s presence by establishing proactive relationships with decision-makers, recommenders and influencers, both within the Customer and other third parties of influence.
• Facilitates Customer satisfaction through the proper deployment of the appropriate BIAH resources to successfully execute our KAM Business Model.
• Leads Customer team meetings and communicates regularly with Key Account team members to ensure Customer satisfaction.

• Identifies, pursues and closes new sales opportunities through the successful execution of BIAH’s Opportunity Management Planning process (OMP).
• Positions BIAH to win new business within the account by developing, communicating and driving effective selling strategies that are based on valid, Customer-specific Mutual Value Propositions (MVP).
• Routinely discusses and communicates opportunity plan sales strategy with other members of the account team, as well as BIAH business management and the Employee’s direct manager.
• Maintains an accurate and documented pipeline of…