Card Pop - Sales Associate
Listed on 2026-09-12
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Sales
Retail Sales, Sales Associate/Assistant
Retail Sales Associate - Card Pop USA
Joliet, IL (2 locations) | Part-Time / Full-Time
Card Pop is a growing specialty retailer for sports cards, trading card games (Pokémon, Magic: The Gathering, Disney, Bandai, and more), and collectibles - and we're looking for a Sales Associate to join our team!
About the RoleAs a Sales Associate, you'll be the face of our store - delivering legendary experiences to collectors of all ages, from kids with parents to competitive players and longtime hobbyists. You'll help customers find the perfect packs, singles, sealed product, and accessories, run the register, keep the sales floor looking sharp, and be part of a fun, fast-paced team culture. This is the entry point into real growth - our top performers move into Keyholder and management roles.
What You'll Do- Greet every customer warmly and help them find what they're looking for - no high-pressure sales, just genuine, knowledgeable service
- Stay current on new releases, chase cards, and market trends across major brands
- Process sales accurately, handle cash drawers, and manage returns/exchanges
- Enroll customers in our Rewards Loyalty program
- Support in-store events, tournaments, and release parties
- Work as part of a team that has each other's backs
- Passion for (or eagerness to learn) sports cards, TCGs, and collectibles - hobby knowledge is a big plus
- Reliable transportation and flexible availability (weekends, evenings, release days, and events)
- Strong attendance and punctuality track record
- Comfortable talking with all kinds of people and working as part of a team
- Ability to stand for extended periods and lift 25-50 lbs
- Must be able to pass a background check
- Competitive pay for specialty retail, with real opportunities for raises through our 6-month review process
- Medical Insurance after 90 days (full-time)
- 401(k) with up to 4% match after 1 year
- Paid time off (Illinois Paid Leave)
- A fun, respectful team culture where you can speak up, learn, and grow
- Employee discount and a front-row seat to every new release
Card Pop is an Equal Opportunity Employer. We're excited to meet collectors who want to build a career with us!
Screening Questions- What is your desired annual salary or hourly rate range?
- How did you hear about us?
- Why are you interested in joining our team?
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