Security Officer Dispatch- 2nd Shift

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

• Performs duties to monitor staff and guests to ensure compliance with policies, guidelines, and safety rules.
• Takes necessary steps to ensure safety and security of operations.
• Answers internal and external phone calls professionally and routes appropriately.
• Must be able to multitask.
• Utilizes various computer systems and programs to monitor and/or log events that occur on shift.
• Appropriately assigns tasks based upon scheduling and task requirements.
• Exercises good judgment to ensure safety and security of guests, staff, and assets within limits of standard policies and procedures.
• Provides a high level of customer service and promotes a positive attitude to create a fun and entertaining experience for guests and team members.
• Patrols buildings and grounds of the facility or stands watch at an assigned security post to oversee comfort, safety, and security of guests.
• Coordinates with Surveillance on monitoring critical areas.
• Maintains visible presence and takes action to ensure safety and security of guests, staff, and assets.
• Monitors and controls guest access to and from gaming and non-gaming areas.
• Assists local law enforcement and Illinois Gaming Agents as needed.
• Acts as a Security Officer when not assigned as a Dispatcher.
• Other duties as assigned.

Must be at least 21 years of age.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma/GED; or six months to one year experience working in an environment where multitasking is necessary.
• Must be dependable and display sound judgment.

• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively communicate in English with customers and employees.

• Must qualify for and maintain a license with the IL Gaming Board.
• Must have a valid driver’s license.

• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• The employee must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.