Warehouse Customer Service Rep

Position Description

Immediately hiring a Permanent Full Time Customer Service Rep to support our Facility at Ryder in Joliet, Illinois

Hear From a Ryder Supply Chain Warehouse Employee Here

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Video/Discover Ryder

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment

• Pay: $20.00 per hour
• Products Being Handled:
  Frozen and Perishable Foods
• Equipment:
  Ability to Learn/Operate Powered Industrial Equipment, such as Stand-up and Sit-Down Forklifts, Cherry Pickers, Pallet Jacks, Etc

We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!

• Warehouse Positions Pay Each Week
• On the Job Paid Training
• Medical, Dental, Vision, 401 K etc. Start at 30 Days
• Paid Time Off
• 401 K offers a company match
• HIGH VALUED Stock at 15 % Employee Discount
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and muchmore
• Safety Gear PROVIDED
• Safety is Always the First Priority
• State of the Art Equipment and Caring Leadership

Various warehouse fulfillment specialist roles at Ryder support distribution across the US.

We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday

EEO/AA/Female/Minority/Disabled/Veteran

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Has the ability to make quick, reliable decisions that represent both the customer and Ryder
• Has strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

• Performs adminstrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.