PT Receptionist

Join the City of Jonesboro as an Receptionist Part-time

City Hall

Do you enjoy helping people, staying organized, and keeping an office running efficiently? If so, we'd love to meet you.

The City of Jonesboro is seeking a customer‑focused Part‑time Receptionist to serve as the first point of contact for citizens, contractors, developers, and visitors.

• Welcome visitors and answer questions in person and over the phone.
• Assist citizens, contractors, and developers with permit and application inquiries.
• Prepare correspondence, reports, ordinances, agendas, and other documents.
• Organize and maintain department files and databases.
• Help prepare meeting packets for boards and commissions.
• Maintain office supplies and support.
• Work 20‑25 hours per week, M‑F 12:30p – 5:00p. Occasionally fill in for the mornings as needed.

We're looking for someone who is:

• Friendly, professional, and customer‑service driven.
• Highly organized with strong attention to detail.
• Comfortable working with multiple priorities and deadlines.
• Confident using computers and office software. ADP experience is a plus.
• An effective communicator who enjoys working with the public.
• Dependable, adaptable, and a collaborative team player.

• High school diploma or GED.
• Approximately one year of administrative or office support experience, or an equivalent combination of education and experience.
• Strong typing, data entry, and organizational skills.
• Basic proficiency with Microsoft Office or similar office software.

Working for the City of Jonesboro means making a difference in your community every day. You'll join a team dedicated to responsible growth, exceptional public service, and improving the quality of life for our residents.

We offer:

• Competitive pay
• Opportunities for professional growth and advancement
• Stable employment with a respected municipal organization

• Office setting with regular interaction with the public.
• Frequent computer and telephone use.
• Primarily seated work with occasional standing, walking, and light lifting up to 10 pounds.

This position is responsible for providing reception and administrative support to the department.

• Acts as receptionist daily.
• Maintains office supply inventory daily.
• Composes and types routine office correspondence, reports, ordinances, resolutions, etc. daily.
• Maintains files for all department subdivisions, site plan and zoning records, and updates the information tracking system daily.
• Acts as the point of input for all software automation processes for permit submissions daily.
• Responds to citizen requests in a complete, courteous and timely manner by telephone or front counter daily.
• Assists in the development of review packets for various boards and commissions weekly.
• Assists in database maintenance of all incoming plats and applications; assigns case numbers daily.
• Performs any other related duties as required or assigned.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Equivalent to four years of high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0‑6 months related experience and/or training, or equivalent combination of education and experience.

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, the general public and other employees of the organization.

Ability to add, subtract, multiply, and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.

Microsoft Office, Spreadsheets, Word Processing/Typing.

• Office setting with controlled temperature, low noise level, and limited distractions.
• Primary seated work with occasional standing, walking, climbing or balancing, stoop, kneel, crouch, or crawl.
• Occasional light lifting up to 10 pounds.
• Requires close and distance vision.