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In-Office Operations & Service Delivery Lead
Job in
Jonesboro, Craighead County, Arkansas, 72402, USA
Listed on 2026-08-24
Listing for:
Optus, Inc.
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Operations Management, Administrative Management
Job Description & How to Apply Below
Optus, Inc. in Jonesboro, AR is seeking a Services Coordinator
- Support to monitor service performance, manage escalations, and ensure SLAs are consistently met.
The role combines operations, analytics, and leadership to support cross-functional teams and drive continuous process improvements. The successful candidate will oversee workloads, produce reports, guide staff, and handle Tier 1 support and dispatch coordination, with 3–5 years in service delivery and strong communication skills.
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