Patient Experience & Support Specialist
Job in
Jonesboro, Craighead County, Arkansas, 72402, USA
Listed on 2026-08-05
Listing for:
Ptcoa Consulting Llc
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Ptcoa Consulting Llc is seeking a Patient Support Representative to respond to incoming calls and deliver exceptional customer service. The role involves following scripts, identifying patient needs, and coordinating appointments, with access to EMR for updating records and communicating care plans.
The position emphasizes empathy, accuracy, and timely communication, requiring a high school diploma and prior customer service experience.
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