Key Account Manager Associate; Little Rock, AR

Position: Key Account Manager Associate (Little Rock, AR)

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. Learn more at  About Solenis Solenis is a global leader in specialty chemicals and sustainability solutions that support water‑intensive industries. Our portfolio includes cooling water, boiler water, and wastewater treatment chemistries, monitoring and control technologies, and value‑added technical service programs.

We help customers improve operational reliability, protect critical assets, reduce environmental impact, and optimize performance across industrial and manufacturing facilities worldwide. With operations in more than 160 countries and over 23,000 employees, Solenis provides unmatched technical expertise and service quality. Learn more at

About

The Role We are seeking a highly skilled Key Account Manager to support our growing industrial water treatment portfolio in the Little Rock, Arkansas region. This role is responsible for managing technical programs, optimizing system performance, and driving commercial growth across a diverse base of industrial customers such as manufacturing facilities, utilities, food and beverage operations, chemical plants, and other water‑intensive industries.

You will serve as the primary technical advisor and relationship manager, ensuring program excellence in cooling, boiler, and wastewater treatment systems while delivering strong value to customers and expanding Solenis’ presence in the region. Responsibilities

• Technical Program Management:
  Conduct routine testing, monitoring, and troubleshooting of cooling tower, boiler, and wastewater treatment systems
• Diagnose and correct issues involving feed pumps, controllers, valves, analyzers, and monitoring devices
• Perform audits, performance reviews, corrosion monitoring, system surveys, and root cause analyses
• Recommend program adjustments to improve reliability, efficiency, compliance, and cost‑effectiveness
• Maintain accurate service documentation, reports, and treatment records

• Customer Support & Relationship Development:
  Serve as the on‑site technical partner and trusted advisor for industrial clients
• Build strong relationships with operations, maintenance, engineering, reliability, and procurement teams
• Present technical reports, KPIs, business reviews, and optimization proposals
• Respond to operational concerns and develop corrective action plans to support customer goals
• Reinforce Solenis’ value through consistent engagement and results‑focused support

• Commercial & Account Ownership:
  Manage revenue, pricing execution, and contract performance for assigned accounts
• Identify, qualify, and secure new business and program upgrades within the customer base
• Collaborate with internal Solenis teams to ensure seamless delivery, on‑time product supply, and high service quality
• Support inventory management and coordinate chemical deliveries and on‑site logistics
• Execute account plans to achieve growth, margin targets, and long‑term customer retention

• Safety & Regulatory Compliance:
  Promote and adhere to Solenis’ safety culture at all customer sites
• Follow plant‑specific safety protocols including contractor onboarding, LOTO, PPE requirements, and site entry procedures
• Ensure treatment programs comply with environmental and operational regulations

Qualifications Required

• Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience considered)
• At least 3 years of industrial water treatment experience…