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Assistant manager
Job in
Jonesboro, Craighead County, Arkansas, 72402, USA
Listed on 2026-02-28
Listing for:
ExlService Holdings, Inc.
Full Time
position Listed on 2026-02-28
Job specializations:
-
Finance & Banking
Financial Manager, Financial Compliance
Job Description & How to Apply Below
Assistant Manager – AR Cash Application (with People Management)
OverviewThe Assistant Manager of Accounts Receivable (AR) Cash Application is responsible for overseeing and optimizing the end-to-end cash application process—ensuring incoming payments are posted accurately and timely. This role also entails assisting with team supervision and continuous process improvement.
Responsibilities Cash Application Operations- Oversee daily processing of cash receipts (checks, ACH, wire, credit cards) and accurately post payments to customer accounts.
- Reconcile unapplied or unidentified payments and resolve discrepancies promptly.
- Ensure accurate bank fee postings, inter-company transfers, ERA posting, denial handling, and write-off management
- Generate and distribute daily, weekly, and monthly cash application reports; assist with month‑end close and audits.
- Maintain compliance with corporate policies, internal controls, and regulatory standards.
- Identify recurring issues and recommend process automation or optimization strategies (e.g., OCR, AI tools).
- Collaborate with Treasury, Collections, Credit, and IT teams to enhance cash application workflows and system
- Assist in supervising the cash application team, ensuring daily targets and accuracy metrics are met.
- Support training, development, and coaching of team members to drive best practices.
- Collaborate with cross‑functional peers and elevate issues to senior AR or Finance leadership as needed.
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