Teller; Float

Jonesboro-Hilltop/E Jhnsn
3505 East Johnson
Jonesboro, AR 72401, USA

The responsibility of the Teller (Float) is to conduct transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards. Safeguard bank assets assigned to them and contribute to the growth of the bank by promoting and cross‑selling bank products and services. The position involves floating, or traveling, to different branch locations as needed.

• Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
• Assists with proper scanning of bank documents and proof work.
• Exercise judgment when applying holds and making check cashing decisions.
• Cross‑train to be available to open basic new consumer accounts.
• Adheres to work schedule and must be flexible in availability.
• Maintains a positive, friendly and professional attitude and appearance.
• Lifts coin bags up to 50 lbs.
• Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Assists customers with inquiries in person or by telephone.
• Maintains neat and well‑stocked teller area.
• Cross‑sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• May be required to work an alternative location within the region or market.
• Can work in a constant state of alertness and in a safe manner.
• Completes required BSA/AML and other compliance training as assigned.
• Performs any other related duties as required or assigned.

Equivalent to four years of high school or GED, with emphasis during high school on office skills or related areas, plus 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, the general public and other employees of the organization.

Ability to add, subtract, multiply and divide numbers and to perform these calculations using money and other forms of measurement.

Ability to use common sense to carry out simple multi‑step instructions and to handle standardized situations with limited variables.

Not indicated.

Not indicated.

Basic: 10‑Key, Spreadsheet, Word Processing/Typing.

Periodically exposed to elements such as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; none are present to the extent of being disagreeable.

The following work environment characteristics are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Semi‑repetitive, low physical. Employees regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds, regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Required Proficiencies:
- Employee must be available to float between work locations as needed
- Must be flexible in availability for work schedule

This position requires the use of a personal or business vehicle. Therefore, you will be subject to additional pre‑ and post‑employment screenings as permitted by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.