User Support Analyst: Troubleshooter & Customer Champion
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
APERS is seeking a User Support Analyst to provide frontline technical help for hardware, software, and network issues. You will deliver excellent customer service, document cases, and assist users in adopting technology tools.
The role emphasizes problem-solving, collaboration with IT colleagues, and keeping knowledge of current IT practices. This is an on-site Arkansas posting with competitive benefits and a secure retirement program.
Our organisation is growing, and we are hiring a User Support Analyst:
Troubleshooter & Customer Champion in Little Rock, AR, United States.
Step into the User Support Analyst:
Troubleshooter & Customer Champion role at State of Arkansas in Little Rock, AR, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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