Scale Service Technician

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MTA Weighing Group
, a division of Kanawha Scales & Systems, is one of the leading industrial weighing solutions providers in the United States. Our growth and competitive edge result from a philosophy of taking care of customers and people. MTA leads in industrial weighing, measurement, and automation solutions across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades we have built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and our people.

• Scale Installation: Properly install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
• Calibration: Perform calibration procedures and adjust settings to meet precision requirements.
• Maintenance and Repair: Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
• Inspection: Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
• Documentation: Maintain detailed service and calibration records, including certificates and service reports.
• Customer Interaction: Communicate professionally with clients regarding service requirements, estimates, and technical questions.
• Safety Compliance: Follow safety protocols when working with heavy equipment and electrical components.
• Quality Assurance: Ensure all serviced scales meet quality and regulatory standards.
• Inventory Management: Track tools, parts, and equipment; replenish supplies as needed.
• Training: Stay updated on industry best practices and scale technology advancements.

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.
• Physical ability to lift up to 50 lb and work in varied conditions.
• Valid driver’s license;
  Class B (or
  
  A) CDL a plus.
• AC/DC, MIG welding experience is a plus.

• High school diploma or equivalent; technical/vocational training preferred.
• 2–3 years of relevant industry experience preferred.

We provide a competitive compensation and benefits package, including:

• Health Insurance (Highmark)
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company‑paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement
• Maternity (12 weeks) and Paternity Leave
• Employee Assistance Program
• Basic & voluntary Life, AD&D
• 401(k) Retirement Plan: 4% employer match
• Paid Time Off (PTO)
• Company‑provided PPE
• Employee discounts on products and services
• Networking and professional development opportunities

The nature of the industrial weighing business is 24/7/365, and the Scale Service Technician must be prepared to support operations as needed. Special working conditions include:

• Evening and weekend work
• Working outdoors and in various environmental conditions
• Operating in and around industrial facilities across a wide range of industries
• Interacting with challenging stakeholders
• Performing tasks outside normal office hours, which may occasionally be done remotely

Proof of authorization to work lawfully in the United States is required.

Kanawha Scales & Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Salary Description
: $24/hr – $28/hr

Entry level

Full‑time

Information Technology

Automation Machinery Manufacturing

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