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Senior Manager, Customer Success & Operations

Job in Jonesboro, Craighead County, Arkansas, 72402, USA
Listing for: Keka HR
Full Time position
Listed on 2026-09-30
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below

Zenwork in Fayetteville, AR is seeking a Senior Manager, Customer Success to lead our customer service operation. This hands-on leader will coach frontline supervisors, develop staffing plans, and drive performance across the call center while maintaining high service standards.

You will partner with HR and other leaders, leverage AI and data analytics to monitor metrics, and implement process improvements to enhance customer experience and operational efficiency on a daily basis.

We would love to welcome a new Senior Manager, Customer Success & Operations to our organisation in AR, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Manager, Customer Success & Operations role in the description above.

We appreciate your interest in this position.

Join Keka HR and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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