Retail Sales Operations Specialist at RW Supply Design

RW Supply + Design is more than a flooring company we’re a service partner. We help every customer find their perfect floor through beautiful, high-quality products.

We’re seeking a Retail Sales Operations Specialist an Ideal Team Player who is humble, hungry, and smart to deliver an outstanding showroom experience and support our greater mission.

• Base salary range of $50,000-$60,000 based on experience plus commission.
• Medical, Dental, Vision, Life, and Long-term Disability Insurance.
• HSA, Paid Time Off, Holidays, and Charity Time.
• 401(k) with company match.
• Supportive, mission-driven culture.

• Experience in retail sales, design consultation, or home improvement.
• A proactive, client-first mindset with high attention to detail.
• Strong communication, organization, and relationship-building skills.
• Tech-savvy with POS, CRM, Microsoft Office, and scheduling tools.
• Willingness to work Saturdays and assist with events.
• Able to lift samples and assist in warehouse tasks.
• Ability to pass background and drug screen.

• Lead clients through product selection, design consultations, and quoting.
• Schedule in-home measurements and set clear expectations for services and timelines
• Manage projects from sale to completion, including scheduling, payments, and vendor coordination.
• Use Microsoft CRM/POS to track sales, quotes, and client interactions.
  
  Maintain a clean, organized showroom and support walk-in customers and builder/designer traffic.
• Assist with receiving shipments (forklift training provided).
• Support showroom events, trade/home shows, and marketing initiatives.
• Collaborate with outside sales and cover teammates to ensure a seamless client experience.