Store Manager, Retail & Store Manager

About UsJacuzzi Hot Tubs of Jonesboro, is a fast-growing pool and hot tub retailer specializing in Jacuzzi hot tubs, pool service, pool maintenance, beach entry pools, chemicals, and accessories. Our fun, tropical-themed showroom is designed to create a welcoming environment for customers.

Position Summary The Store Manager is responsible for overseeing daily store operations, managing staff, controlling inventory, and driving sales. This role requires strong leadership, customer service, and business management skills to ensure the store is profitable. The manager may also handle finances, develop sales plans, and build strong relationships with clients and vendors.

Responsibilities Manage daily store operations (opening/closing, cash handling, customer service)
Train, supervise, and schedule a team of 3–4 employees

Maintain and order inventory (chemicals, parts, hot tubs, retail items)
Receive and organize shipments and stock

Assist customers with product selection, water-care guidance, and sales

Coordinate service appointments, deliveries, and installations

Maintain showroom and warehouse organization

Track sales performance, labor costs, and expenses

Prepare weekly/monthly reports for ownership

Build and maintain relationships with customers, vendors, and service teams

Qualifications2+ years retail or service-industry management

Strong leadership and communication skills

Ability to multitask in a fast-paced environment

Comfortable with both showroom and warehouse work

Can lift 40–50 lbs as needed

Basic computer skills

Pool/spa experience a plus (training provided) m
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