3rd Key Part Time

Employee Type:
Part Time

3 rd Key

Grocery

Store Manager

Non‑exempt

Manage the store in the absence of the Store Manager and Assistant Manager. A non‑exempt position that assists in the day‑to‑day running of the store.

• Customer Service – Meet customer needs with a smiling face and remember that the customer always comes first. Make our customers know that they are important and special to us. Handle all customer questions and concerns.
• Financial and Operational Responsibilities:
  • This position is a backup to the Store Manager. He/she must know all items on the manager’s duty list.
  • He/she, along with the Assistant Manager, assumes the manager’s role when the manager is out of the store.
  • Complete a store tour at the end of the day, note the condition of the store, and communicate conditions to department heads, stockers, and store manager prior to opening the following day.
  • Provide backup for cashiers as needed.
  • Grocery orders – make out, punch in, and transmit.
  • Check all invoices for shortages and proper billing.
  • Check all vendors into the store at back receiving door.
  • Ensure that all policies and procedures are adhered to.
  • Ensure that all resets and new items are worked into the sales floor.
  • Keep front and back of the store clean and running in proper order regarding state codes and regulations.
  • Leave notes for the opening manager concerning events that happened the night before and what may need to be followed up on.
• Employee Responsibilities (Coordinate all duties with the Store Manager):
  • Ensure that store opening and closing accounting procedures are followed.
  • Be fair and consistent with all employees.
  • Teaching – continually teach team members how to best do their jobs.
  • Employee complaints – listen to employees; give unhappy workers an opportunity to be heard. Keep accurate records of these situations. Report to store manager.
  • Inform Store Manager, HR, or Operation Supervisor immediately of urgent matters: discrimination, harassment, insubordination, suspected drug usage, safety concerns, policy violations, accidents/injuries. Urgent matters are not limited to these examples.
  • This position does not have the authority to discipline, hire, or terminate employees.
  • Keep all information, including but not limited to medical, performance, and personal information about employees confidential, unless speaking to the Store Manager, Operations Supervisor, or HR.

• Able to give/receive complex verbal instructions/descriptions to/from supervisors/co‑workers/employees concerning store/department policy/procedures and use of equipment.
• A stable work and educational history.
• Basic mathematical ability (add, subtract, multiply, divide). Able to count and verify customer change, checks, WIC, size/count, and coupons.
• Able to bag customer purchases so that products will stack without damage (spatial relationship).
• The ability to read and write English; able to perceive instructions, merchandise labels, warehouse order codes, numbers, reports, printed paper, and forms.
• Make judgments concerning employee scheduling, order of product/supplies, hiring/supervision of employees, merchandising plans, operational policies and procedures and the sales/promotion of merchandise.
• Good interpersonal communications.

• High school diploma or equivalent.
• Prior supervisory experience.

N/A

• Basic mathematical ability (count, add, subtract, multiply, divide).

N/A

• Ability to solve practical problems and deal with a variety of variables in circumstances where only limited standardization may exist.
• Ability to interpret a variety of instructions furnished in diagram, oral, schedule, or written forms.
• Ability to demonstrate timely execution and compliance of floor set guides and promotions.

• Perceive color difference on product and product labels.
• Perceive cleaning/maintenance equipment and bag stands.
• Perceive merchandise, customers, scanner light, amount tender, cash, checks, WIC vouchers, coupons, shelf…