Support Coordinator, Family Support

Responsibilities

• Conduct Needs Based Assessments for individuals to connect them with needed services, community resources, and support networks (in-person and virtual)
• Lead Individualized Family Support Service (IFSS) plans with participants and families to review and plan services available to participants
• Provide support coordination services to individuals in the program that require essential health and safety services and supports
• Assess, coordinate, broker, plan, and/or link individuals and families to direct services including acting as an intermediary between the individuals and families and the providers or vendors of direct services
• Advocate for participants to obtain needed services or benefits
• Provide transitional support for individuals from the IFSS program to other services once stable
• Authorize and monitor finances for goods and services
• Maintain progress notes and contact with enrolled individual no less than two times per month during IFSS services
• Notes should include updates on family situation, noted improvements, barriers, etc
• Facilitate virtual meetings, support, trainings, webinars and presentation of resources (in-person and virtual)
• Attend regional field office provider meetings
• Other duties as assigned; may not constitute an entire list of duties

• One year experience in direct client services
• One year experience in serving persons with developmental disabilities
• BA Degree in Social Work, Psychology, Rehabilitation Counseling, or related discipline
• Certified Rehabilitation Counselor or Certified Vocational Evaluator, preferred
• Licensed Independent Clinical Social Worker (LCSW); or Licensed Professional Counselor, preferred
• Must pass background screens