Police Services Clerk - Police

CLASSIFICATION

TITLE:

POLICE SERVICES CLERK

The purpose of this classification is to provide clerical support to the Police department. Work involves preparing and maintaining documents; maintaining department records; entering data into program databases; scanning and reviewing documents in digital format; and providing assistance to callers, visitors and the general public.

• Receives, reviews, and processes department documents such as accident reports, animal intake forms, impound records, police incident and criminal investigation reports, etc. Verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate. Makes copies and distributes as appropriate; and maintains copies in department manual files.
• Answers Department telephones; greets the general public and visitors; communicates with the general public, attorneys, court personnel, and County and local officials; provides assistance, requested documents and information regarding department services and procedures; refers callers to other staff members as appropriate; and takes messages. Accepts payments, applications, records, etc. from the general public; records receipt of same; and prepares for processing.
• Conducts criminal history checks. Types letters, reports, summaries and correspondence. Obtains and/or retrieves information for police officers and other staff as requested; prepares reports and/or summaries as requested which provide information on productivity, program statistics, etc. Notarizes documents.
• Prepares folders; maintains files of department correspondence, program records, legal documents, etc.; photocopies documents and distributes and/or files; and requests information from other departments as necessary to complete department records/files.
• Receives, dates and distributes incoming mail. Prepares outgoing mail.
• Prepares and distributes department Daily Bulletin.

Performs other related duties as required.

High school diploma or GED; supplemented by five months of clerical and/or customer service experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.