Resident Care Coordinator

resident care coordinator

the carriages of (insert community name here) is growing our team and we are looking for exceptional individuals to fill our resident care coordinator position. We take pride in providing our residents with quality care, sensitivity, and kindness while respecting their independence.

the resident care coordinator (rcc) provides direct care to residents and supports the director of nursing in maintaining the highest degree of quality care. The rcc coordinates the onboarding, training, scheduling, and day-to-day oversight of non-licensed clinical staff, including caregivers, certified nursing assistants, and medication technicians. This role models high standards of customer service, professionalism, communication, and follow-through while helping ensure that resident needs are addressed promptly and respectfully.

• service & growth we will be passionate about caring for and serving our residents and their families, and in seeking new residents.
• leadership we will seek to build effective leaders at every level of the organization.
• simplicity we will focus on the fundamentals.
• improvement we will get a little better each day.
• stewardship we will be good stewards of all our resources.
• attitude we will enthusiastically support each other in accomplishing our mission and goals.
• perseverance we will never give up.

full time employees receive:

• medical, dental, & vision insurance
• hsa
• flex
• short term disability, voluntary life and ad&d, critical illness, accident
• paid time off
• illinois secure choice- roth ira (illinois employees only)

• coordinate in-services and assist with ongoing education of non-licensed clinical staff.
• participate in the interviewing process for new staff.
• create and maintain the schedule for non-licensed clinical staff in conjunction with the director of nursing.
• train and mentor new clinical staff.
• assist in auditing care tasks and electronic documentation.
• participate with the director of nursing and executive director in care conferences, as appropriate.
• coordinate and oversee the onboarding and training experience for non-licensed clinical staff.
• assist the director of nursing with day-to-day communications.
• assist with gathering annual, quarterly, and change-in-condition documentation.
• ensure care is performed according to the carriages standards.
• participate in department meetings as assigned.

• maintain professional behavior while providing direct care to residents in a manner that ensures dignity and respect for everyone involved.
• measure, record, and track vital signs as assigned by the director of nursing.
• clearly communicate important updates and information from nursing leadership within the nursing department.
• maintain the confidentiality of all resident care information, including protected health information.
• report known or suspected incidents of unauthorized disclosure of resident information to the direct supervisor or executive director within 24 hours.
• inform appropriate staff regarding resident emergencies and hospitalizations.
• report pertinent observations regarding residents to the director of nursing and/or executive director.

• support the department as an active team member and lead by example using the teamwork concept.
• interact and communicate professionally with personnel, residents, family members, visitors, government agencies and personnel, and the public.
• provide reliable service by being on the job, on time, and present as scheduled.
• demonstrate a self-motivated, can-do attitude that creates and fosters a positive work experience for self and others.
• work…