Recovery Supervisor (St. Louis

Lead with Purpose. Inspire a Team. Restore Vision.

Recovery Supervisor - St. Louis & Springfield, IL Territories

Multi-Site Leadership Opportunity | Outstanding Benefits | Mission-Driven Career

Join a team dedicated to giving the gift of sight and creating a lasting impact in the communities we serve.

The Recovery Supervisor oversees daily recovery operations, supervises Recovery Technicians, and ensures compliance with regulatory and organizational standards. In partnership with Recovery leadership, this role supports staff development, process improvements, team training, and a positive, mission-driven culture.

• Complete ocular tissue procurement s, including donor history review, assessments, blood collection, tissue recovery, and accurate documentation in the eye bank database.
• Train and onboard new recovery technicians through shadowing and hands-on training in ocular tissue procurement procedure s while maintaining designated trainer competency.
• Serve as the primary point of contact for daily operational issues and technician support across the territory, including participation in the Administrator On Call (AOC) rotations for both Technician Logistics and Donor Logistics to provide after-hours operational support as needed.
• Maintain compliance with Standard Operating Procedures (SOPs), EBAA, FDA,HIPAAand all federal and state regulations, including completion of annual competency reviews.
• Support quality and compliance through timely QA reporting, investigations and accurate operational documentation.
• Develop andmaintainstaff schedules to ensure adequate coverage and manage employee timekeeping, attendance, time sheet approval, and PTO monitoring.
• Leadmonthlyteammeetings,androutineone-on-one(O3) meetingswithrecoverytechnicians.
• Partner with the Recovery Manager on providing input on performance feedback, recognition, and corrective actions.
• Partner with Human Resourcesandmanagementtosupportrecruitment ,interviewing,andonboardingofnewteammembers.
• Maintain clear and effective communication with team members, leadership, and external partners.
• Maintainadequatesupplyinventoryforoperationalneeds.
• Ensure facility equipment and company vehicles are used properly andmaintainedin good working order.

• Managestresseffectivelywhileexercisingsoundjudgment.
• Think strategically andplanworktoachievegoalsandobjectives.
• Work independently and collaboratively in a team environment, with limited direction.
• Strongorganizationalskills,problem-solving abilities,andattentiontodetail.
• Demonstratestronginterpersonal,written,andverbalcommunicationskills.
• Proficient in Windows operating systems, Microsoft Office, general database functionality, and web-based applications.
• Abilitytomanagetimeeffectivelywhileoverseeingmultipletasks,priorities,andstaffneeds.

• Highschooldiplomaorequivalent.
• Mustmaintainavalid driver's license, current auto insurance, and an acceptable driving record asdeterminedby the organization.
• Musthavereliable transportation.
• Required to have ayearly influenza vaccination.
• Completion of Hepatitis Bvaccination, or documented declination isrequiredbefore performing duties.

• Medicalorbiological science background preferred, including familiarity with medical terminology.
• Supervisory experience including demonstrated coaching, employee development, and training experience.
• Thorough knowledge of aseptic technique and best practices for maintaining sterility in controlled environments.
• Strong interpersonal,written,verbal, andphonecommunicationskills.