Operations Admin​/Customer Service

• Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pick ups, tracing, tracking, and PODs
• Perform data entry including scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll
• Process paperwork and invoices
• Monitor checks and cash for accounts receivable and accounts payable
• Process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist in monitoring compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

• Command of the English language to communicate effectively with internal and external customers
• Must possess excellent interpersonal communication skills
• Previous experience in transportation industry and/or customer service is a plus
• Experience with Haz-mat or worker’s compensation is also very helpful
• Problem solving and analytical ability is essential
• Must be competent and proficient in Microsoft Office Software products
• Must possess strong typing and ten key skills
• Certain job duties within this classification require night shift hours
• Ability to react to change productively and handle other essential tasks as assigned
• Ability to work flexible hours
• Must be able to work with little or no supervision
• Ability to endure a noisy, dirty and quick paced environment with many interruptions
• Ability to lift up to 25 pounds or exert up to 10 pounds of force occasionally
• Close visual acuity for preparing and analyzing data and figures, viewing computer terminal, and extensive reading
• Manual dexterity including fingering, grasping, and typing; repetitive wrist, hand, and finger motion
• Talking and hearing required to communicate and listen to others

Demonstrates strong communication skills and proficiency in Microsoft Office, with a focus on data entry and compliance monitoring in a fast-paced transportation environment. Capable of problem-solving and analytical thinking while managing accounts receivable and payable processes.

• Microsoft Office Proficiency
• Data Entry Skills
• Haz-Mat Compliance Experience
• Interpersonal Communication Skills
• Transportation Industry Experience

• Data Entry
• Accounts Receivable
• Accounts Payable
• Haz-Mat Information Processing
• Payroll Processing
• Typing Skills
• Ten Key Skills
• Analytical Ability
• Problem Solving

• Interpersonal Communication
• Adaptability
• Ability to Work Independently
• Attention to Detail

• Transportation Industry
• Customer Service
• P&D
• OS&D
• Compliance Monitoring