Customer Service Representative
Listed on 2026-02-19
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, Customer Success Mgr./ CSM
Customer Service Representative
Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Bi‑Lingual Spanish speaking is a PLUS. The position is a full‑time entry‑level role that offers great potential for the right person. We are looking for a team player with a mature work ethic, integrity, an achievement‑driven personality and exceptional customer service skills.
Responsibilities- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts, including some Saturdays; you will have Sundays off.
- Excellent customer service skills
- Cash‑handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation, a valid driver’s license and auto insurance
- Ability to work with minimal supervision
- Reliable attendance (essential requirement)
- Minimum age 18 years
- Proof of eligibility to legally work in the United States
- Monthly bonus program
- Steady hours, paid time off, paid holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Benefits available to full‑time employees, varying with length of employment.
QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. They also offer services to small businesses. QCHI operates through a network of approximately 230 branches in the United States and online under the brands Lend Nation and 310‑Loan in Canada.
QCHI’s headquarters is in Lenexa, Kansas, and the company has roughly 700 employees across the United States. The specialty finance consumer loan industry is rapidly evolving, and QCHI continually improves technology, product/process development, and innovation to meet customers’ needs for convenience and speed.
QCHI / Lend Nation is an Equal Opportunity Employer.
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