Call Center Outbound Business Account Representative

Why Consider this Job Opportunity

Excellent benefits package including medical, dental, and vision plans that start on your first day

Paid time off for vacation, holidays, and personal/sick days

401(k) with 100% company match after one year of service, up to 5% of eligible compensation

Opportunities for career advancement and professional growth within the organization

Collaborative work environment that values diversity and inclusion

Tuition reimbursement up to $5,250 in the first year

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to connect with potential business customers and present service packages
• Provide high-level customer service, ensuring accurate data entry into the Sales Force system
• Utilize product knowledge to assist customers and demonstrate the value of switching services
• Engage in problem-solving to encourage customer commitment

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Strong communication skills with an outgoing personality
• Proactive approach to customer engagement and problem-solving
• Associate's degree or higher preferred

• Experience in sales or customer service roles, particularly in telecommunications
• Familiarity with Sales Force or similar customer relationship management software
• Demonstrated ability to close sales and direct conversations effectively
• Knowledge of broadband, phone, and cable services
• Commitment to community engagement and support

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.