Customer Care & Sales Advisor: Retention & Solutions
Job in
Joplin, Jasper County, Missouri, 64803, USA
Listed on 2026-08-02
Listing for:
Cable One, Inc.
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual -
Sales
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Cable One, a Sparklight brand, seeks a Customer Care and Sales Advisor to support customers with billing queries, service scheduling, and product guidance. The role blends service and sales to protect relationships and demonstrate value, handling more complex issues as you grow.
You will listen empathetically, ask questions, and provide clear solutions, while working to up-sell beneficial services and meet activity targets in a collaborative team environment.
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