Customer Advocacy Analyst II — Insights & Resolution
Job in
Joplin, Jasper County, Missouri, 64803, USA
Listed on 2026-08-26
Listing for:
Liberty Utilities
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Liberty Utilities is seeking an Analyst II in Customer Advocacy to analyze customer interactions, identify trends, and support continuous improvement within Customer Care. You will assist with escalated regulatory and/or legal complaints and respond to data requests while upholding confidentiality and compliance.
The role emphasizes strong analytical skills, experience with CRM systems, and collaboration with cross-functional teams to enhance service delivery and customer satisfaction in a
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