Lead Credit and Collections Analyst

Lead Credit and Collections Analyst, where you'll manage a portfolio of customers while leading strategic projects, credit reporting, policy administration, and credit limit reviews. Bring your innovative mindset to transform our Credit & Collections processes, leverage AI-driven solutions, and deliver smarter decisions that improve cash flow and business performance.

• Evaluate the financial status of potential or existing customers, using internal and external data. Recommend a level of exposure that balances revenue growth and financial risk. Must have experience analyzing annual financial statements and approving high dollar credit limits.
• Continually evaluate customer exposure against credit limits, utilizing historical payment data, external data, and other financial information.
• Backup for weekly and monthly reporting with key performance indicators for each of our key businesses, as well as, for the Total Company.
• Utilize technology, including AI, to create process improvements, improve reporting and support the department initiatives.
• Monitor outstanding receivables and DSO utilizing multiple ERP’s and supporting systems. Focus on delinquent invoices and other opportunities that are apparent by continually analyzing the assigned portfolio.
• Assist and Back Up the Credit and Collections Manager and other team members as needed (approvals, customer follow ups, projects, etc.)
• Build and maintain relationships with internal support teams:
  Sales, Billing, Branch support staff, Legal, and AR team members to drive timely processing of customer payments.
• Develop cross-training programs to eliminate single points of failure and ensure business continuity.

• Bachelor’s degree in Accounting, Finance, or related field with 5 years of increasing responsibility within AR, Credit and Collection roles OR High School Degree with 9+ years of experience in AR, Credit and Collections
• Results oriented with strong analytical and problem-solving abilities.
• Able to think strategically and out of the box.
• Ability to see the larger picture and communicate vision, goals, and scopes that are larger than this position’s responsibilities.
• Demonstrated ability and passion for mentoring, training, and coaching others.
• Excellent organizational skills, detail-oriented, and thorough.
• Strong proficiency with Microsoft Office Suite required with preferred knowledge of advanced Microsoft Excel functions.
• Ability to simultaneously manage competing priorities and projects.
• Excellent communication skills with a sharp customer focus.
• Experience with financial ERP systems, Oracle, Microsoft Dynamics or SAP preferred.
• System implementation experience a plus (ERP / collections modules / 3rd party portals such as Ariba).
• People management experience a plus (potential to be promoted to supervisor in future).