Client Services Lead: Associate Manager Ops
Listed on 2026-09-22
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Management
Client Relationship Management, Operations Management
H&R Block, Inc. is seeking an Associate Manager to lead a client-facing team delivering bookkeeping and related services within a centralized operating model. You will coach Account Managers, Onboarding Specialists, and Senior Account Managers to uphold high service standards.
Responsibilities include enforcing SOPs, managing capacity, driving cross-functional collaboration, tracking KPIs, and supporting annual planning while cultivating a high-performance culture.
We have an opening for a Client Services Lead:
Associate Manager, Growth & Ops in MO, United States within Human Resources, Management & Operations.
This posting is for the Client Services Lead:
Associate Manager, Growth & Ops role at H&R Block, Inc., based in MO, United States.
We are looking to fill the Client Services Lead:
Associate Manager, Growth & Ops position at H&R Block, Inc. in MO, United States.
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