Account Executive, Strategic

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

The Strategic Account Executive (SAE) is responsible for the overall account strategy, renewal outcomes, and executive relationships for a defined portfolio of large, complex employer pharmacy benefit manager clients.

This role is a senior individual contributor position. The SAE leads renewal strategy, guides financial decisions, and serves as a trusted partner to client and consultant stakeholders. The role focuses on judgment, clarity, and data‑informed decision‑making, not day to day service execution.

• Own the multi‑year account strategy for assigned clients.
• Serve as the primary executive‑level contact for client leadership.
• Help clients understand options, tradeoffs, and implications of complex pharmacy benefit decisions.

• Lead renewal strategy and negotiations
  , in partnership with underwriting, legal and finance.
• Develop and present clear recommendations on pricing, guarantees, and solution design.
• Identify growth opportunities through disciplined financial and strategic evaluation aligned to client goals.

• Leverage analytics platforms and AI‑enabled tools to monitor performance and identify risks or opportunities.

• Maintain working knowledge of account economics, including drug trend, pricing, rebates, and guarantees.
• Interpret financial analyses and explain results clearly to client and internal leaders.
• Balance client value with long‑term business sustainability.

• Manage relationships with consultants influencing assigned accounts.
• Represent the organization clearly and professionally in competitive situations.
• Bring relevant market and regulatory considerations into client discussions.

• Provide clear direction to internal partners, including Account Executives and functional teams.
• Escalate risks, resourcing needs, or execution issues through established leadership channels.
• Diagnose client pain points and partner across the matrix to drive to solution.

• U.S.‑based role with remote or CVS Health corporate location flexibility.
• Up to 40% travel, including overnight and short‑notice travel as business needs require.

Success in the SAE role is demonstrated by:

• Strong client retention with appropriate margins.
• Clear, timely, and defensible renewal strategies.
• Credible relationships with client and consultant executives.
• Effective anticipation and management of financial or strategic risk.
• High‑quality decision‑making that improves long‑term client and portfolio outcomes.

• Has 7+ years of healthcare or managed care experience
  , with exposure to large employer accounts.
• Has led complex renewals and pricing discussions
  .
• Is comfortable translating financial information into clear recommendations.
• Can engage confidently with senior client and consultant stakeholders.
• Exercises sound judgment under pressure and ambiguity.
• Understands both the economic and operational realities of pharmacy benefit management delivery.
• Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making.

• Senior‑level experience managing large employer or health plan relationships.
• Ex…