Department Coordinator, Joppa
Listed on 2026-02-10
-
Retail
Customer Service Rep
Department Coordinator, Joppa - Full Time
Joppa, MD, United States
- Full time Schedule
- $18.98
- $29.33
- Hourly Rate*
- * based on job, location, and schedule
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.
Those stories are part of what makes this such a special place to work.
Responsible for the day-to-day coordination of a function and/or process and normal functions of the assigned position. Perform other duties as assigned.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do- Training new hires in department specific functions and responsibilities
- Answering questions regarding routine, work related processes or procedures
- Making decisions regarding routine, work specific problems and prioritizing workflow
- Report to manager on their group's results and any outstanding issues or problems
- Provide feedback to manager on productivity and quality
- Refer for management decision, any questions or problems that are beyond the scope of the Coordinators responsibilities
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- Regular, dependable attendance and punctuality
- Candidates with a High School Diploma or equivalent are encouraged to apply
- Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Resourceful self-starter, works well independently as well as part of a team
- Must be proficient in the use of computers and handheld technology
- Ability to work a flexible schedule, including day, evening, weekends, and/or holidays
Physical Requirements You Will Perform
- Position requires prolonged periods of standing/walking around store or department
- May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
- Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
- Frequently lift/move up to 50lbs
Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:
Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances.
In all circumstances, testing must be completed within 24 hours of notification.
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining…
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