Services Business Manager

Overview

Incumbent will serve as manager and/or provide oversight of assigned Exchange personal services, retail, food commodity operations, vending, telecommunications and/or theater operations within designated area of responsibility. Provides guidance and offers resolutions to maintain effective services operations that drive the customer experience and meet business objectives. Ensures compliance to corporate and local policies and procedures and that the highest standards of the customer experience are met.

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Services

Yes

Five years of experience in retail, food or services operations with at least one year of experience managing and/or overseeing services, vendor or concession operations.

Or

Bachelor s degree and three years of experience in retail, food or services operations with at least one year of experience managing and/or overseeing services, vendor or concession operations.

• BACHELORS DEGREE - Preferred

• Work Schedule - Onsite
• PCS authorized for eligible associates. Relocation entitlements/allowances may vary

• MICROSOFT OFFICE PRODUCTS - Required

$72,064.00

Manages concession programs, fairs, bazaars, special events and food/vending programs.

Explores opportunities and develops plans to increase service offerings and effective marketing to drive sales revenue and grow the business. Sources vendors for short-term and long-term contracts.

Acts as a contracting officer's representative for administration and oversight of Exchange agreements. May handle contract development and/or negotiation in accordance with Exchange objectives and policies.

Performs other duties as assigned.

SBM Curriculum completion in LEX within 6 months of assuming position.

Management

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