Operations Supervisor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage store operations and supervise crew through assignment, direction and follow‑up.
• Work effectively with store management and store crews.
• Communicate information effectively to and from store management and crews.
• Assist customers with questions, problems and complaints, promoting a positive shopping experience.
• Handle all customer relations issues in accordance with company policy and provide personalized feedback and coaching.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves, and support the planning, execution and inventory of weekly, promotional and seasonal displays.
• Execute the display and maintenance of off‑shelf merchandise.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision and influencing skills.
• Ability to work a full‑time flexible schedule, including early morning, overnight and weekend shifts, respond to urgent issues, and work overtime as needed.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred but Not Required.

40

Full time

The typical pay range for this role is $16.00 $– $23.00 per hour. This range represents the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on experience, education, geography and other factors.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional and financial well‑being of colleagues and their families. Benefits include medical, dental and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

We anticipate the application window for this opening will close on: 09/15/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.