Seasonal Administrative Assistant - Aurora Harbor

The Docks & Harbors department is hiring a Seasonal Harbor Administrative Assistant to join our team.

When you join the Docks & Harbors Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.

Someone with:

• Excellent oral and written skills;
• Able to research and interpret regulations;
• Excellent computer and database skills;
• Provide excellent customer service, ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials and others;
• Ability to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others;
• Ability to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries;
• Must be reliable and dependable and able to work in a team environment.

This position will receive a competitive salary package that includes the opportunity for regular pay increases, 13 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave, and retirement credit through PERS (Public Employees’ Retirement System).

We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes free passes to some CBJ recreational facilities, free bi-annual health screenings, free flu shots, free classes, health challenges, and webinars on healthy living to assist you with achieving work/life balance.

This position works 7.5-hour days, five days a week which will include weekend days. The work location will be at the Aurora Harbor Office near Downtown Juneau.

• Under general supervision, performs clerical and administrative support duties for the City & Borough of Juneau Docks & Harbors Department.
• Creates billings in support of Docks & Harbors Operations. The work will require knowledge of Docks & Harbors ordinances and regulations, which can be learned on the job.
• Accepts payments for fees, bills, and permits. Write receipts, make bank deposits, and prepare revenue transmittals.
• Performs detailed research on customer billing discrepancies and communicates results to Docks & Harbor patron inquiries to resolve non-compliance issues. Prepares billing and payment history as requested by customers.
• Will maintain and update customer accounts using the specialized harbor accounting program.
• Receives and screens telephone calls and walk-ins, inquiries about nature and urgency of their business; answers questions on status of current projects.
• Creates, evaluates, and implements office procedures, technical filing and indexing systems and forms for own use; implements changes subject to approval of supervisor.
• May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment; and monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.
• Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.
• May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.
• Performs other related work as required.

High School graduation or the equivalent.

Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.

Post-secondary or vocational training may be substituted for the required experience on the basis of: three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.

A valid Drivers’ license at time of appointment and for continued employment.

Hiring Manager:
Katie Mc Keown

Phone Number:

Email: katie.mckeown