Administrative Assistant I or II - Marketing - Juneau

Administrative Assistant I/II – Marketing

Department: Communications

Location: Juneau

Exemption Status: Non-Exempt

Pay Grade(s): 7/8

The Administrative Assistant – Marketing Support provides administrative and entry‑level marketing and communications support to ensure effective coordination, organization, and delivery of internal and external marketing efforts. This position serves as a key support role for the Communications team by assisting with scheduling, coordination, content preparation, and outreach efforts. The incumbent helps ensure communications are timely, accurate, and aligned with Tlingit & Haida’s mission, values, and cultural integrity.

• Administrative Support
  • Provide general administrative support including scheduling meetings, maintaining calendars, and coordinating logistics
  • Prepare, format, and distribute documents, reports, and correspondence
  • Track marketing requests and maintain organized records and files
  • Maintain distribution lists, contact databases, and shared communication resources
  • Assist with purchasing, invoicing, and basic budget tracking as needed
  • Serve as a point of contact for internal and external inquiries, directing requests appropriately
• Marketing Support
  • Assist with drafting and formatting basic communications such as newsletters, announcements, flyers, and social media posts
  • Coordinate content collection across enterprises, including gathering updates, photos, and event information
  • Support posting and updating content on websites, social media platforms, and internal communication tools
  • Assist in maintaining a marketing calendar and tracking deadlines
  • Support outreach efforts, campaigns, and community engagement activities
  • Help track campaign performance and compile basic reports (engagement, reach, etc.)
• Event & Outreach Coordination
  • Assist with planning and coordinating enterprise‑related events and outreach efforts
  • Support event logistics including materials preparation, setup, and follow‑up communications
  • Help capture content (photos, notes, highlights) for post‑event communications
• General
  • Maintain confidentiality of sensitive information
  • Perform other duties as assigned

• Knowledge of general administrative practices and office procedures
• Strong written and verbal communication skills
• Ability to organize, prioritize, and manage multiple tasks with attention to detail
• Basic understanding of communication tools and platforms (social media, email, web updates)
• Ability to learn new systems and technology quickly
• Strong customer service and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Cultural awareness and respect for Tlingit, Haida, and Tsimshian communities
• Ability to maintain professionalism and confidentiality

• High School Diploma or GED
• Three (3) years of clerical experience
• Valid Driver’s License required for some departments

• High School Diploma or GED
• Five (5) years of clerical experience
• Valid Driver’s License required for some departments

• Experience in administrative support, communications, marketing, or public relations efforts
• Experience with social media platforms or content creation
• Strong writing, editing, and visual communication skills
• Familiarity with Microsoft Office and basic design tools (e.g., Canva)
• Experience working in a tribal, nonprofit, or public‑sector environment (if applicable)

• The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.

• Some travel may be required on small aircraft or ferry.
• Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.