Admin Assistant

Job Summary

The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling.

Coleman Worldwide Moving is a full service worldwide moving and storage company dedicated to servicing the transportation needs of corporations, governments, and individuals. It has been in business for over 100 years and is one of the largest privately held transportation companies headquartered in the Southeast. The organization is committed to customer loyalty through excellent quality service.

• Separate and process all incoming mail, faxes, and emails addressed to location
• Process requests for information from corporate office, prepare quote packages for COD and corporate customers
• Retrieve claims and documents received in the mail from customers and disperse them as needed
• Print and put in order all documents retrieved from email
• Check mail and disperse as needed
• Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.
• Assist with collecting timecard information and working with other office staff to resolve pay issues
• Answer all incoming calls and direct to respective parties
• Greet all visitors who come into front office

• Knowledge of company software
• Interpersonal communication
• Organizational skills
• Ability to multitask

• High School diploma or GED (Required)
• Previous experience in office administration (Preferred)

• Indoors Office Environment
• Sitting for long periods of time
• Frequent use of telephone

CWM is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, company-sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations.

You may view more information about your rights under Equal Employment Opportunity laws here. Puede ver más información sobre sus derechos bajo las leyes de igualdad de oportunidades de empleo aquí.