Flex Part Time Receptionist Escrow

Who We Are

First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has maintained an unwavering belief in its people, fostering an environment where all feel welcome, supported and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years and receiving awards as a best place to work for women, diversity and LGBTQ+ employees.

First American strives to be a great place to work for everyone.

Flex Part‑Time Receptionist / Escrow Support

Location:

Juneau, Alaska

Schedule:

Flexible, Part‑Time (hours vary based on business needs)

We are seeking a reliable and detail‑oriented team member to support our Juneau office. This hybrid role combines front‑desk responsibilities with administrative support for escrow operations. The ideal candidate is organized, customer‑focused and comfortable working in a fast‑paced environment.

• Greet clients and visitors in a professional and welcoming manner
• Answer and route incoming calls promptly
• Manage incoming/outgoing mail and deliveries
• Maintain a clean, organized reception area
• Schedule appointments and assist with office coordination

• Assist escrow officers with file setup, document preparation, and data entry
• Order payoffs, tax information and other required documents
• Prepare and review escrow‑related paperwork for completeness
• Support closing processes and ensure timely follow‑up on outstanding items
• Maintain accurate records in accordance with company and regulatory standards

• High school diploma or equivalent required
• Previous receptionist, administrative or escrow/title experience preferred
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office and general office systems
• Ability to manage multiple priorities and adapt to changing workload
• Professional demeanor and strong customer service orientation

• Collaborative and supportive team environment
• Opportunity to gain hands‑on experience in escrow and title operations
• Flexible scheduling to support work‑life balance

Pay Range: $17.68 – $23.56 Hourly

• Comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and an employee stock purchase plan
• Inclusive culture that supports individuality and encourages authentic workplace engagement
• First American is an equal opportunity employer in every sense of the term