Retirement and Technician ; Survivor Technician

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.

RECRUITMENT EXTENSION NOTICE

The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.

This position will serve as a Retirement and Benefits Technician II for the Survivor Unit Team. The team assists a spouse or a beneficiary of a recently deceased member to receive monetary and/or health benefits. The team processes death benefits for the Public Employees' Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), National Guard Naval Militia Retirement System (NGNMRS), Elected Public Officials Retirement System (EPORS), the Defined Contributions Plans, Alaska Supplemental Benefits Annuity Plan (SBS) and Deferred Compensation Plan (DCP).

The Division of Retirement and Benefits administers the State of Alaska and political subdivision retirement and benefit plans. Our focus is to deliver excellent, accurate, and timely service to our member community.

Employees enjoy the satisfaction of working together to assist our members during a difficult transition.

The workspace is located on the sixth floor of the State Office Building in downtown Juneau. The hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

We are interested in candidates who possess some or all of the following position specific competencies:

• Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication and division correctly; solves practical problems by choosing appropriate mathematical techniques such as formulas and percentages.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.

Experience

• Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.
• Six months of entry‑level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing, and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents. Processing means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.
• The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.
• One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities. Application of guidelines or policy means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.
  
  Experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.
• One year of post‑secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

Education

If post‑secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for this position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment.

The State of Alaska is an equal opportunity employer.