Office Assistant

What You Will Be Doing

To support the Ketchikan Judicial Services Unit within the Department of Public Safety by entering warrants, writs, and protective orders into state and national databases. This position will also assist officers scheduling travel for prisoner transports and will perform a variety of other office‑assistant duties.

The Alaska State Troopers’ mission is to preserve the peace, enforce the law, prevent and detect crimes, and protect life and property. As a member of the Alaska State Troopers, you will be instrumental in ensuring this mission is met by providing direct support for the Bureau of Judicial Services as well as the Department of Public Safety.

In this busy office, you will work with a phenomenal team of professionals, both civilian and commissioned. In addition to working in a valued and meaningful position, this State of Alaska Office Assistant 3 receives competitive health and retirement benefits, paid personal leave with generous leave accrual, and twelve (12) paid holidays.

This position is located at the Judicial Services Office inside the Juneau Courthouse and will be assisting the Ketchikan Judicial Services Office. The daily work environment consists of a friendly team of like‑minded civilian and commissioned staff dedicated to the Alaska State Trooper’s mission.

• Accountability
  :
  Holds self and others accountable for measurable high‑quality, timely, and cost‑effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Attention to Detail
  :
  Is thorough when performing work and conscientious about attending to detail.
• Computer Skills
  :
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service
  :
  Anticipates and meets the needs of both internal and external customers. Delivers high‑quality products and services; is committed to continuous improvement.
• Information Assurance
  :
  Knowledge of methods and procedures to protect information systems and data by ensuring their availability, authentication, confidentiality, and integrity.

High school diploma or the equivalent.

• One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence.
• Substitution
  :
  Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).
• Special Note
  : "High school diploma equivalent" means one of the following:
  1) a GED;
  2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week);
  3) acceptance in full standing by an accredited college or university;
  4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver’s license and be 18 years of age or older. Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.

This position requires the incumbent to submit to a fingerprint‑based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

The successful candidate will be required to read, understand, and agree to a confidentiality agreement…